Mts Fracture Template User Manual download pdf (Page 10)

• Write down any specific instructions.

After you call

MTS logs and tracks all calls to ensure that you receive assistance for your problem or request. If you

have questions about the status of your problem or have additional information to report, please contact

Technical Support again and provide your original notification number.

Problem Submittal Form in MTS Manuals

Use the Problem Submittal Form to communicate problems with your software, hardware, manuals, or

service that are not resolved to your satisfaction through the technical support process. The form includes

check boxes that allow you to indicate the urgency of your problem and your expectation of an acceptable

response time. We guarantee a timely response—your feedback is important to us.

You can access the Problem Submittal Form at www.mts.com > Contact Us (upper-right corner) > In the

Subject field, choose To escalate a problem; Problem Submittal Form

10 | MTS TestSuite

Technical Support

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Mts Fracture Template User Manual Page 10